Our Commitment
Helpmeet University is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
Helpmeet University's website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Accessibility Features
Our website includes the following accessibility features:
- Semantic HTML structure for better screen reader navigation
- Keyboard navigation support throughout the website
- Text alternatives for non-text content
- Sufficient color contrast ratios
- Resizable text without loss of content or functionality
- Clear headings and labels
- Consistent navigation structure
- Focus indicators for keyboard users
Assistive Technology Support
Our website is designed to be compatible with the following assistive technologies:
- Screen readers (including JAWS, NVDA, VoiceOver, and TalkBack)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
Known Limitations
Despite our best efforts to ensure accessibility of the Helpmeet University website, there may be some limitations. Below is a description of known limitations:
- Some older PDF documents may not be fully accessible to screen reader software
- Some video content may not have captions or audio descriptions
- Some interactive elements in the student portal may have limited keyboard accessibility
- Some third-party content or applications may not be fully accessible
We are working to address these issues and improve the accessibility of our website.
Feedback and Contact Information
We welcome your feedback on the accessibility of the Helpmeet University website. Please let us know if you encounter accessibility barriers:
- Email: accessibility@uhelpmeet.com
- Phone: +441733771044
- Address: Saint John's Street, Peterborough, PE1 5DD
We try to respond to feedback within 3 business days.
Assessment Approach
Helpmeet University assessed the accessibility of this website by the following approaches:
- Self-evaluation using automated testing tools
- External evaluation by accessibility experts
- User testing with individuals who use assistive technologies
Formal Complaints
If you wish to make a formal complaint about the accessibility of our website, please contact our Accessibility Officer:
Email: accessibility-officer@uhelpmeet.com
We aim to respond to formal complaints within 14 business days.
Additional Support
For students and staff who require additional accessibility support:
- The Disability Support Services office provides accommodations and assistive technology
- Alternative formats of materials are available upon request
- Training on using assistive technologies is provided through the IT Help Desk
Contact the Disability Support Services at disability-support@uhelpmeet.com or visit our office in the Student Services Building.
Continuous Improvement
Helpmeet University is committed to continuous improvement of our website's accessibility. We regularly review our website using automated tools and manual testing, and we provide accessibility training to our web content creators and developers.
This statement was last updated on March 17, 2025.